Support

Help and account requests

Contact

Email support@shiesty.io for account help, billing questions, privacy requests, security reports, or App Store review contact.

Account deletion

You can delete your account from the iOS app in Settings. If you cannot access the app, email support from the address on your account and we will help complete the request.

Subscription account conflict

An Apple subscription can be linked to only one Shiesty account. If restore says the subscription belongs to another account, sign in to the Shiesty account originally used for purchase or email support with the Apple transaction date and the Shiesty email addresses you may have used. Do not send payment-card details or passwords.

Reports and moderation

Use the in-app report action for posts, comments, and profiles. For anything urgent or inaccessible from the app, include the affected handle, post, or screen in your email.